Business Process Reengineering: Literature Review of Approaches and Applications

This study was conducted with the aim to collect and review the work done so far in the field of BPR. Focus of this study was on providing a comprehensive overview of overall development of BPR concept, theories, models, approaches and outcomes, and success and failure causes. Design/Methodology/ Approach: study was based on secondary source i.e. published and available researches in the field of BPR. Research papers were critically reviewed and then were divided into sub headings i.e. introduction, why do firm need change, background of BPR, BPR methodologies, approaches, causes of success and failure, and BPR in practice (both in public and private sectors). Research Limitations: Study was restricted to the subject of available researches (online) and to the specific objective i.e. to review the progress in this field of BPR mainly management oriented and not to IT or engineering etc. Conclusion drawn was based on the previous research studies and it was concluded that there is no universal approach to the BPR nor can it be guaranteed that BPR will ensure the success of an organization.